UX Designer
PCS RETIREMENT
MAY 2021 - AUG 2024
Enterprise SaaS • Workflow Optimization • Design Systems • Cross-Team Collaboration • DESIGN ADVOCACY
Led end-to-end product design for their B2B SaaS platform - designing data-driven tools that help financial advisors and customers manage retirement plans with confidence.
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Shipped several 0→1 features—including advisor dashboards, feature banners, and one-click reporting actions —that increased platform transparency and strengthened end-to-end workflow communication.
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Contributed reusable, accessibility-first components and patterns to the PCS design system, reducing UI fragmentation and cutting design + development time for new features by standardizing repeatable patterns.
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Led the redesign of high-complexity advisor and plan-sponsor workflows, simplifying dense financial processes and enabling users to complete tasks with fewer steps and less support dependency.
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Rebuilt the advisor dashboard by restructuring multi-step workflows into role-based pathways with clear entry points, boosting task efficiency and user confidence for time-critical operations.
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Overhauled the platform’s Document Center with a clearer information hierarchy, improved metadata, and a user-centered taxonomy, reducing search time and helping users locate key compliance documents without escalating to support.
CORE UX DESIGN
LEADERSHIP & STRATEGY
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Advocated for a user-centered culture by moving design upstream—setting processes that ensured UX was included from the start of product planning rather than as a last-minute addition.
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Formalized the design process for the product org, including ticket structuring, sprint integration, and workflow checkpoints, defining how work is scoped, documented, and handed off so tickets move smoothly from concept to delivery.
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Partnered closely with Product, Engineering, QA, and customer-facing teams from discovery through delivery, translating complex requirements into implementation-ready UX. This alignment reduced iteration cycles and improved delivery timelines across releases.
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Conducted ongoing research with advisors, sponsors, and internal SMEs to uncover bottlenecks in key plan workflows and validate concepts, ensuring new feature releases were prioritized based on real user needs.
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Communicated design decisions and iterations across distributed teams through async updates, structured documentation, and design reviews, improving cross-functional clarity and speeding up alignment during fast-paced sprints
I started my career as an Interior Design Manager, learning how layout, flow, and function shape how people experience environments. That background taught me to think in systems, collaborate across disciplines, and always center the human experience.
Today, I bring that same mindset to the digital world, designing intuitive, purposeful interfaces that feel as considered as a well-designed room. My approach blends structure with empathy, form with function, and an ongoing curiosity about how people navigate the things we build.
My (current) life goals -
1. Learn to play a string instrument
2. Publish more art
3. Adopt more furry friends
Masters in User Experience DesigN
Bachelors in Architecture
My
Design Journey
VISUAL & CONTENT STRATEGIST
SECOND LIVING
JAN 2019 - NOV 2019
Startup Environment • Multi-Format Asset Creation •. Fast-Paced Production & Iteration
Designed their lifestyle product’s layout and structure from the ground up in a startup environment, executing a fully hands-on, self-driven approach to visual and content strategy.
Joined the team as a Content Strategist and, in a short time, shaped the brand voice and overall visual narrative for product pages.
Developed visual and content systems that ensured cohesive, scalable user experiences across web and marketing channels.
Collaborated with photographers for on-site photography and visual asset creation for the website, supporting content development and visual storytelling.
Produced and managed multimedia content, iterating rapidly based on early user feedback and business priorities.
Interior Design Manager
BRIGADE ENTERPRISES
AUG 2017 - JAN 2019
Design Leadership • Spatial Strategy • Cross-Functional Coordination • End-to-End Project Delivery
Led full-cycle interior design projects, including space planning, layout development, material selection, and installation, ensuring functional and visually compelling spaces.
Led cross-functional teams of designers, contractors, and vendors to deliver high-impact interior hospitality spaces on time and within budget.
Collaborated with clients, contractors, and vendors to ensure design alignment with goals, timelines, and budgets.
Directed and mentored smaller design teams, driving hands-on, design collaboration & execution in fast-paced environments.
Oversaw installation and construction, resolving issues on-site to minimize delays and rework.
LEADERSHIP & STARTEGY
Design Direction
Product Strategy
Cross-Platform Ecosystem Design
Aligning UX with Business Impact
Ethical & Responsible Design
AI-Driven Experiences
DESIGN & RESEARCH
User Research & Synthesis
Journey & Experience Mapping
Interaction & Workflow Design
Usability Testing
Accessibility & Inclusive Design
COLLABORATION & CULTURE
Cross-Functional Partnership
Workshop Facilitation & Creation
Stakeholder Communication & Alignment
Design Thinking Advocacy
Building a Culture of Continuous Learning
TOOLS & TECH
Figma / FigJam / Axure RP
Adobe CC
Miro / Notion
ProtoPie / Framer
Maze / UserTesting
Jira / Confluence